Custom AI agents & automation
AI agents that answer customers, qualify leads and take routine work off your team — wired into your own systems.
We design and ship custom AI agents: support assistants that answer from your documentation, lead-qualifiers that ask the right questions, and internal copilots that pull from your data.
These are not off-the-shelf chatbots. Each agent is connected to your knowledge base and your systems, given clear guardrails, and monitored so you can see what it is saying.
What's included
Use-case scoping
We pin down exactly what the agent should and should not do, and what "good" looks like.
Knowledge integration
Your docs, site content, FAQs and — where useful — live data from your systems.
Guardrails
Boundaries, fallback-to-human, and tone so the agent stays on-brand and safe.
Deployment
Embedded on your site, in a portal, or in Slack / your help desk.
Monitoring & feedback
Conversation logs, thumbs up/down, and a way to correct answers.
Iteration
We tune the agent on real conversations after launch.
What you get out of it
- Faster answers for customers, day and night
- Fewer repetitive tickets for your team
- Leads qualified before they reach a human
- A record of every conversation
Common questions
How is this different from a normal chatbot?
A scripted chatbot follows a decision tree. An AI agent reasons over your actual content and can take actions in your systems — and we build in guardrails so it stays reliable.
Which AI models do you use?
We pick the model per use case — usually a current frontier model for quality, with cost and latency in mind. You are not locked to one vendor.
Will it make things up?
We ground the agent in your content and constrain it to that, with a clear "I do not know" path. The Helpy assistant on this site is one we built this way.
Where does our data go?
Into the integrations you approve, nowhere else. We are explicit about what the agent can read and do.
Let's talk about your project
Tell us what you need and we'll come back with a free audit and a plan — no obligation.
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